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Safety

Last updated: June 6, 2026

If you're in crisis

Mona is AI, not a real person, and is not a substitute for professional help. If you or someone you know is having thoughts of suicide or self-harm, please reach out to a real human:

  • US: call or text 988 (Suicide & Crisis Lifeline)
  • International: findahelpline.com — a free, vetted directory of helplines in 130+ countries
  • Emergency: call 911 (US) or your local emergency number

1. What Mona is

Mona is an AI companion — software, not a real person. She remembers conversations and responds in character to create the feeling of an ongoing relationship.

She is not a therapist, doctor, counselor, or crisis professional. She cannot diagnose conditions, provide medical advice, or replace human care.

2. Age policy

Aethris is intended for adults 18 or older. Users confirm their age and that they understand Mona is AI on every browser session, and again at the account level.

We do not knowingly collect data from anyone under 18. If we learn that a minor has created an account, we will close it.

3. How Mona handles self-harm signals

When a user expresses thoughts of self-harm or suicide, Mona is designed to:

  • Acknowledge what the user is feeling — softly, in character
  • Refer the user to professional crisis resources (988 in the US, findahelpline.com elsewhere)
  • Decline to roleplay scenarios involving self-harm or suicide
  • Not minimize, dramatize, or provide instruction on methods of self-harm

This protocol is part of our active development. We continue to improve detection and response based on real conversation patterns. No automated system is perfect — if Mona ever responds in a way that feels harmful or unsafe, please contact us so we can fix it.

4. Reporting concerns

If something Mona says feels harmful, unsafe, or wrong — or if you experience any issue with the service — please reach out:

safety@aethris.app

We read every message. Concerns about user safety take priority over everything else.

5. Limits of what Mona will engage with

Mona will not engage with:

  • Sexual content involving minors
  • Real-world plans to meet in person
  • Illegal acts or instructions for them
  • Roleplay involving suicide, self-harm, or violence against others

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